ishicai Privacy Policy

Effective Date: October 18, 2026

Policy Overview

This Privacy Policy explains how Zhong Pioneer Global Trading Inc. ("ishicai," "we," "us," or "our") collects, uses, stores, protects, and shares information when you visit ishicai.com, create an account, place an order, contact our team, or use a related service. It also explains your available choices and data rights.

Scope of Collected User Data

We collect information reasonably necessary to operate the store and provide services. Information you submit may include your name, email address, phone number, billing details, shipping address, order and transaction records, and customer-service communications. We may also collect technical information such as device type, browser, IP address, session data, pages visited, and interaction records.

Payment details are processed by Shopify and authorized payment providers. ishicai does not store complete payment-card numbers on its own systems.

Data Usage Rules & Purpose Specification

We use information to verify and fulfill orders, arrange delivery, provide customer support, respond to returns and refunds, communicate about orders and service updates, prevent fraud, protect site security, improve products and the shopping experience, maintain business records, and meet legal and accounting obligations. Marketing communications are sent only where permitted and may be opted out of at any time.

Third-Party Data Sharing Standards

We do not sell, rent, or trade personal information for commercial profit. We may share the minimum information needed with service providers that support payment processing, fulfillment, delivery, hosting, analytics, fraud prevention, customer support, and legal or accounting services. These providers may use information only to perform services for us. We may also disclose information where required by law, court order, government request, or to protect our rights, customers, and store.

Cross-Border Data Processing

Some providers operate in the United States or other countries, so information may be transferred and processed across borders. We use reasonable contractual, technical, and organizational safeguards appropriate to the service and applicable requirements.

Data Storage Period & Clearing Rules

We retain personal information only as long as reasonably necessary for the purposes described here, including order service, tax, dispute resolution, security, recordkeeping, and legal compliance. When information is no longer required, we may securely delete, archive, or de-identify it, subject to lawful retention requirements.

Cookie Application Specifications

We use cookies and similar technologies for essential store functions, account and session management, preferences, analytics, security, and—where permitted—marketing measurement. You can manage non-essential cookies through your browser or available privacy controls. Disabling essential cookies may prevent checkout or other store functions from working properly.

User Personal Data Rights

Depending on where you live, you may have the right to access, correct, delete, restrict, or obtain a copy of your personal information, and to object to or opt out of certain marketing or data-sharing activities. We may ask for reasonable identity verification before completing a request. You may unsubscribe from marketing messages by using the link in the message or contacting support@ishicai.com.

Minors Protection Regulation

Our services are not directed to children under the age required by applicable law, and we do not knowingly collect personal information from children. If we learn that we received such information, we will take reasonable steps to delete it.

Intellectual Property Statement

Website text, product images, product descriptions, brand elements, graphics, layouts, and original interface content are protected by applicable intellectual-property laws and belong to ishicai or its licensors. You may view the content for personal shopping purposes only. Copying, reproducing, distributing, modifying, or commercially using it without written permission is prohibited.

Security and Disclaimer

We use reasonable administrative, technical, and organizational safeguards to protect information from unauthorized access, alteration, loss, or disclosure. No online transmission or storage system can be guaranteed completely secure. To the maximum extent permitted by law, ishicai is not responsible for risks caused by events outside our reasonable control, including malicious attacks, force majeure, or third-party platform failures.

Applicable Law & Dispute Resolution

This Privacy Policy and related data practices are governed by the laws of the United States, subject to any mandatory consumer protections that apply to you. Parties should first try to resolve a privacy concern through good-faith communication before using an appropriate legal forum.

Policy Update Rules

We may revise this Privacy Policy for business, operational, or legal changes. The revised version becomes effective when posted on this page, with a new effective date where appropriate.

Privacy Inquiry Contact

For data-rights requests, privacy questions, or policy concerns, contact Zhong Pioneer Global Trading Inc. at 400 E 1st St #304, Casper, WY 82601, United States; phone 323-496-8868; email support@ishicai.com. Please use the subject “Privacy Request” when possible.